Last updated: 06-11-2023

Thank you for choosing Truwic.

At Truwic, we are dedicated to delivering the best products and services. Please take a moment to review our policy on order cancellations. We want to provide clarity and transparency in your shopping experience.

Interpretation and Definitions

Interpretation: Words with initial capitalization have specific meanings in certain situations. These meanings apply whether the terms are used in singular or plural form.

Definitions: For the purpose of this Return and Refund Policy:

– Company: Refers to Truwic, the entity providing products and services. Our details are available at Marg devis bakery, south tukoganj, Indore, Indore, Madhya Pradesh, 452001.

– Goods: Denote the items listed for sale on our website.

– Orders: Signify your requests to purchase Goods from us.

– Service: Refers to our website, accessible at https://truwic.com/.

– You: Represents the individual accessing or using our Service or the entity on whose behalf you access or use the Service.

Your Order Cancellation Rights

You have the right to cancel your order within 24 hours without providing any specific reason.

The cancellation deadline is 24 hours from the date of receiving the Goods or when a third party, not the carrier, takes possession of the delivered product.

To exercise your right of cancellation, kindly inform us of your decision by:

– Email: info@truwic.in

– Visiting our contact page: https://truwic.in/contact-us/

Please note that we do not offer refunds or returns except in special cases.

Conditions for Orders

For orders to be eligible for a return:

– The Goods must be purchased within the last 24 Hours.

– The Goods must be in their original packaging.

Please be aware that certain Goods cannot be returned. These include:

– Goods customized to your specifications or clearly personalized.

– Goods that, by their nature, are not suitable for return, perishable, or have exceeded their expiry date.

– Goods unsuitable for return due to health or hygiene reasons if unsealed after delivery.

– Goods that have become inseparably mixed with other items after delivery.

We retain the right to decline returns that do not meet the above conditions, at our discretion.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please reach out to us through the following means:

– Email: info@truwic.in

– Visit our contact page: https://truwic.in/contact-us/

Thank you for choosing Truwic as your trusted tech partner. Please be aware that we do not provide a return policy, except in special cases.